Please understand that we can only assist with issues directly related to the block explorer services. Before writing in, please be informed that:
Pending Transaction We do not process transactions and are therefore unable to expedite, cancel or replace them. If you are having issues with pending transactions, please refer here.
ZedScan Block Explorer is an independent platform separate from other service providers, unless explicitly stated otherwise. Due to this distinction, we may not be able to offer precise responses to inquiries that pertain to other service providers.
Our Knowledge Base contains valuable resources that might already address your questions. If not, exploring other articles on our Knowledge Base page could provide the information you seek.
At ZedScan, we prioritize community support. However, we never ask for private keys or passwords. Please refrain from sending us such sensitive information. While we strive to respond promptly, please understand that we may experience a backlog of inquiries and kindly refrain from spamming our channels.
For wallet, exchange, or project-related issues, we recommend contacting your respective service provider, exchange, or the owner of the project or contract. They are better equipped to provide support and assistance related to issues arising from their platforms.
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